Shipping & Store Policy
We ship in 12-20 business days worldwide!
Orders are shipped in 12-20 business days Monday-Friday unless the item is on Pre-Order. Orders placed on the weekend and select holidays are processed on the next business day. Most orders ship between 1-2 weeks.
Insured shipping (3-15 business days)- $4.99 via USPS First Class Package
Priority shipping (2-3 business days)- $10 via USPS Priority
Next Business Day via UPS- Your order will be processed on the same day if order is received by 12 noon (Mon-Fri) EST (US) *Saturday is not a Delivery day
Expedited shipping for International orders: Orders can be tracked after the package has left the U.S. Prices vary depending on weight and final delivery location
FEDEX INTERNATIONAL EXPRESS 3-5 Business days
FEDEX INTERNATIONAL ECONOMY 6-10 Business days
Delays may occur due to customs. All custom duties, taxes and fees are the sole responsibility of the customer. Please contact your local post office for further information concerning custom duties or fees.
*Please track your package through your local post office website. There you will be able to use the tracking number provided to you though email to check the status of your order. Once your package leaves the country we are unable to track it for you.
*Please note that we will not be able to alter your order after it has been fulfilled. Most orders are fulfilled within 24-48 hrs (Mon-Fri) after the order has been placed
In the instance that USPS tracking states that your package has been delivered but you have not received your items, please allow 2-3 additional business days for the delivery of your item(s) After that time period if you still have not received your package, contact us at firstname.lastname@example.org. Upon notification from the customer, we will open a case with USPS. Please allow 2 weeks for us to investigate and arrive at a resolution. If you do not receive your order within the 2 weeks of investigation, we'll provide you with the option of either reshipping your order or give you store credit. A refund will not be issued.